Privacy Policy

Codejoy Pty Limited collects some Personal Data from its Users.

Users may be subject to different protection standards and broader standards may, therefore, apply to some. In order to learn more about the protection criteria, Users can refer to the applicability section.

Owner and Data Controller

Codejoy Pty Ltd

Suite 202/635 Waverley Rd,

Glen Waverley VIC 3150

Contact email: hello@codejoy.com.au

Types of Data Collected

Codejoy Pty Limited collects cookies; usage data; email address; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of data; first name; last name; phone number; address; geographic position.

How can I Access my Private Information?

You may contact us during our work hours (9 am – 5 pm) to request access to private information we hold about you.

Who is Collecting Your Private Information?

Codejoy Pty Limited collects all the private information. Our ABN is 60627776489. You can contact us by 1300 525 711. Or email us in hello@codejoy.com.au.

Why are we Collecting Private Information?

Codejoy collects and uses Personal Information about you, primarily to supply you with the class structure and services you enrol. Codejoy also collects and uses Personal Information for related (or secondary) purposes including:

  • billing and account management;

  • business planning, service improvement and product development; and

  • to provide you with information about promotions, as well as the classes and camps of Codejoy.

Who will we Disclose this Information to?

Codejoy Pty Limited may disclose personal information about you to:

  • Any branches of Codejoy.

  • Joint venture partners of Codejoy.

Codejoy (or a 3rd party) may capture photographic or video images of you at the event you participate in. You agree that all rights to these images, sounds or text are the sole property of Codejoy (Australia) and you make no claim over them. These images, photos or text (perhaps with first-name identification) may be published on our website, in news media (newspaper, TV etc.), sold to a 3rd party or published in print publications. (Please advise us by email if you do not wish your child to be photographed). By entering this event you consent to our disclosing your private information in this way.

What are the Consequences of Not Providing the Information Requested?

It is a condition of entry that you provide the information requested and consent to our partial disclosure as detailed in this document. If you wish to participate in any of our camps, classes or purchase a product, but have concerns about the collection or use of your private information

When and how can you Opt-Out?

If you wish only to receive communications that are account-related or legally required, you may request not to receive other communications (i.e. you may “opt-out”). If you wish to make a request to opt-out, you can do so at any time by letting us know of your request by contacting our customer service line on 1300 525 711. If you provide Codejoy with an opt-out request, we will activate your request as soon as reasonably possible after receiving it. Codejoy will not charge any additional processing fee for opting out services.

This Privacy Statement may change from time to time particularly as new regulations are introduced. Any changes to the Codejoy Privacy Statement will be highlighted in this area from time to time.

Financial Information:

We use third-party payment processing companies who collect financial information, such as your payment method their use and storage of that information is governed by third party’s applicable terms of service and privacy policy. Please contact us on 1300 525 711 to know more details.

What Personal Information does Codejoy Collect?

The types of personal information that Codejoy records will depend on your usage of our site. If you carry out a transaction online or send us an email, we will record information that may differ from the information collected if you simply visit our site.

Enrolling in Camps and Classes

If you enrol on any camps or classes or private tutoring, Codejoy requires you to provide certain details so that we can establish an account and provide you with the product or service. This includes information such as first and last name of the student, first and last name of parents/guardian, birth date, email, payment status, course details and term details. If you enrol in any service of Codejoy, the company also requires your credit card details in order to process the purchase. We may also request information about you in order to help you decide which product or service would best suit your needs.

Paying your Account Online or Making Other Enquiries About your Account.

If you pay your account online, Codejoy requires you to provide your account details and credit card details in order to process the payment. If you make an online query about your account you will be required to provide your account details, Student id and contact details.

General Requests.

Customers of Codejoy can enquire anything through online chat, where the customer care team might ask for the student id and required term details if any for the existing customers. If the request is been made by a new customer, Codejoy will ask for the first name, last name and the issue. Codejoy may also conduct voluntary surveys or request other voluntary information from time to time. These surveys provide us with important information that enables improvement in the types and quality of services offered and the way those services are offered. It will always be clear whether the information requested is mandatory or voluntary.

Navigation Information

Each time you visit the Codejoy web site, anonymous navigation information is collected by our servers. This information includes:

  • the type of browser and operating system you are using;

  • the address of the referring site (i.e. the previous site you had visited) and the website you leave our site to visit;

  • the date and time of your visit;

  • your server’s IP address (a number which is unique to the machine); and

  • the address of the pages you accessed.

This provides Codejoy with information about how the web site is used and navigated, including the number of hits, the frequency of visits and the duration of visits to each web page on the site. It does not personally identify individual users. But this is used by the analytics department of the future to further enhance the website.

What Happens with Your Personal Information?

The personal information collected from you at this site is or may be used:

  • for billing purposes;

  • to maintain your account;

  • to notify you about other or new services or promotions from time to time;

  • to provide customer support;

Aspects of these functions may be outsourced to third parties who are only authorized by Codejoy to use this information for these purposes. Codejoy may also use its customer database, including information provided by you through this web site, to distribute information about other related services and other organizations’ services to you.

Information collected on the company website of Codejoy may also be used for demographic and usage information. Codejoy can then use this aggregated information to develop new and/or more appropriate services and products to offer to customers and may also be provided to third parties.

In addition, the anonymous navigation information may be used for statistical analysis of the site, for marketing purposes and to tailor the content of the site to the needs of our customers. Statistical information is not disclosed in connection with your personal information.

Will Personal Information be Passed?

Personal information collected at this site will only be disclosed to third parties in accordance with this Privacy Statement and with the terms and conditions of any relevant service of Codejoy. You should check the terms and conditions of individual courses and camps for information about disclosures. Information collected at this site may be disclosed to third parties where functions are being outsourced. Codejoy may also disclose personal information to law enforcement agencies, government agencies, Courts or external advisors where permitted or required by law.

Access and Correction

Once you have registered as a Codejoy customer, you may access your account details and correct your personal information, by contacting our customer service team. If you are not a customer of Codejoy, you may still request access to any personal information we may have collected from you through this web site. You can lodge an access request with customer service at any time as per the details at the end of this statement.

Are personal account details safe when being transmitted?

Codejoy protects the personal information of its customers during its transmission. Customer account information provided through this site is held in a secure server environment behind appropriate security and firewall protection. Codejoy server is the industry standard and among the best software available today for secure commerce transactions. However, no transmission of information can be secure on the Internet in today’s world.

Are personal account details stored safely?

Codejoy takes standard precaution to ensure the personal information of its customers from unauthorized access, data loss or modification. The data at Codejoy will be handled only by the authorized personnel.

Links to Other Sites

Codejoy is not linked to any other websites, but the images and video of students taking part in camps and events might be shared to the social media (Codejoy Facebook account, Codejoy Instagram account, Codejoy Wechat account, YouTube channel and LinkedIn account)

Contacting Codejoy

We ensure our best to ensure that the enrollment process, registration process, enquiry process and payment process is safe for our existing and new customers. Please contact our office for more details on the privacy statement of Codejoy. You can contact Codejoy through the following address, email address and through telephone as given below.

Telephone: 1300 525 711

Address: Suite 202/635 Waverley Rd, Glen Waverley VIC 3150

Email: hello@codejoy.com.au

Changes to this Privacy Statement

Codejoy has the complete license to change the privacy statement from time to time as new industry rules are added or when the new government rules are been applied in this sector. New changed will be added to the existing privacy statement of the company.

The policy was last updated on 31 January 2020.

Copyright © 2020 Codejoy. All Rights Reserved. ABN. 60 627 776 489 

Contact

1300 525 711

03 8524 8776

[Mon - Fri, 10am - 6pm]

hello@codejoy.com.au

Codejoy

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